Medical Assistant

Location: West Haven, CT

About Us

At Sevi Health our mission is to build deep bonds with the patients and communities that we serve. We aim to do that by creating a truly integrated primary care delivery model, innovating with a patient-led focus, and reducing the administrative burden on our clinical teams.

What Drives Us

  • Patient led, clinician operated.
    Our current healthcare ecosystem is extremely complex to navigate, both for clinicians and patients. We strive to create a delivery system that is:

    • Accessible

    • Inspires confidence in the care being received

    • Creates delightful and memorable patient experiences

  • No mission, no margin
    We are humbled that our patients entrust us with their care and we aim to put their needs first over profits. We wholeheartedly believe that if we do good work we can make a lasting and sustainable impact on the communities we serve.

  • Bring the joy back into patient care
    We believe that healthcare has lost its way and has largely become “transactional” medicine. We aim to redesign the system around the most sacred component of healthcare, the relationship between the clinician and the patient.

What Are We Looking For

As a key member of the Sevi Health team, Medical Assistants are the front-line for patients in our community-based clinics. You will be part of an interdisciplinary care team, focusing on patient visits in our Connecticut clinics. This role will report to the Office Manager.

Responsibilities

Clinical Duties (may include, but are not limited to):

  • Taking medical histories and explains treatment procedures to patients

  • Performing vitals, collecting and preparing lab specimens, in-office laboratory tests, sterilizing equipment and instruments, administering injections and medications,.

  • Arranging of exam room, equipment and instruments; assisting the physician during examinations 

  • Preparing and administering medications (including vaccinations) as directed by a licensed provider

  • Transmitting prescription refills as directed

  • Taking electrocardiograms

  • Changing dressings, and wound care

Administrative Duties (may include, but not limited to):

  • Answering telephones, welcoming patients

  • Coding and filling out insurance forms

  • Arranging for hospital admissions and laboratory services

  • Accurately and thoroughly recording  patient complaints, phone triage, and medication refills in EMR. 

  • Scheduling appointments, reviewing appointment schedules in advance to anticipate patient flow issues.

  • Maintaining supply stock in exam rooms and overall inventory of supplies

  • Maintaining logs and records as required by OSHA/CLIA regulations.

Qualifications

  • High school diploma or equivalent

  • Medical Assistant diploma 

  • Medical Assisting (MA) certification preferred

  • 1+ year of experience performing clinical Medical Assistant duties.

  • Understanding of OSHA/CLIA guidelines regarding universal precautions, biohazardous safety, and infection control. 

  • Demonstrated competency in utilizing EMR and scheduling software 

  • Communication skills that promote trust and mutual respect with patients and the team

  • Willingness to share knowledge and serves as a resource within a team

  • Ability to manage conflicts and complex issues with professionalism

  • Ability to adapt to changes in job duties and workplace

Sevi Perks + Benefits + Compensation

  • Camaraderie - work alongside a like-minded high performing team

  • Generous benefits, including 401k, annual vacation, health/dental/vision

Commitment to Diversity and Inclusion

We are proud to be building a diverse staff, one that is reflective of the patients we serve. We believe that creating an ecosystem of diversity and inclusion will lead to deeper relationships of the patients, families, and communities we serve. Those seeking employment at Sevi Health will be considered without regard to race, religion, national origin, gender, sexual orientation, age, marital status, veratan status, or disability.